March 23rd crash Info (including DNS problems)

Post by **STrRedWolf** » Wed Mar 23, 2005 9:22 am

A DNS one creation tool of Kisai's malfunctioned. I've patched it and I'll try to get Nate to push a DNS update ASAP.

Third party domains were not affected, strangely enough, because they were handled seperately by the code.

Post by **STrRedWolf** » Wed Mar 23, 2005 9:41 am

I've just had to reboot the server manually. Something's wrong. Once it's back up I'll restore web services ASAP.

Post by **STrRedWolf** » Wed Mar 23, 2005 12:55 pm

Kisai has prelim-checked the DB and it looks to be good. I'm now back infront of my PC and can check things expressly.

Post by **STrRedWolf** » Wed Mar 23, 2005 12:56 pm

536 comics were damaged. I am going through and repairing them.
227 have no user ID's and will be re-issued passwords.
167 have no signup info that could be found.

Post by **STrRedWolf** » Wed Mar 23, 2005 5:19 pm

43 users will be re-reissued passwords. Sorry about the long-ass password emails. You can disregard them.

If you find any problems FTPing in, let me know here with your username.

King Jack · Post by **King Jack** » Wed Mar 23, 2005 5:45 pm

Hi.
username: wgmd

Again, for me, FTP's working fine, and Siteadmin's back up, but the updater's putting the page in the wrong place.
It ends up in the public_html/ folder instead of public_html/comics/, so all the other pages in public_html/comics/ don't show up archived.

Also, I've been having this problem since day one where my Next Day ghost image isn't showing up. Any idea what the problem there is?

Moonlit Reign · Post by **Moonlit Reign** » Wed Mar 23, 2005 6:56 pm

Hi, I don't know if this is the right place to put this but...

Everything is working fine, but FTP doesn't seem to be updateing my comics and displaying them on my home page, and I don't know why...

Is there a way to fix that?
I'd really appearciate it.

Thanks

username: moonlitreign

-Fanny pack · Post by **-Fanny pack** » Wed Mar 23, 2005 6:59 pm

From siteadmin:

siteadmin wrote:Comic Directory Comic Images (default '/comics'):
Comic Directory Webpages: (default ''): /comics

That is BAD. Those have been switched. Please fix that ASAP, cause that'll cause all sorts of problems, like the misplacement of comic files (again).
[EDIT] Additionally, the siteadmin data got erased again. That is, everything like comic update time, comic description, and the banners got lost in the database somewhere. It would be nice if this could be restored, as it would save the trouble of recreating all the data. It would also save the guide from having three copies of each one of my banners. [/EDIT]
[EDIT2] For an example of how totally screwed up this makes sites become, just take a look at my comic. It should be evident pretty quickly that something's very wrong. [/EDIT2]

Makeshift · Post by **Makeshift** » Wed Mar 23, 2005 9:10 pm

Thank you, thank you, thank you for helping me with my comic crisis...but, here is the status so far...

I can update, I have ftp, I can log in...but, I can't add myself as artist.

I kind of solved the Ivan Brochu problem...I deleted his name as artist/author...but, when I went to add myself Elton Edgar...it said I need authorization and told me to go to the log in...which put me back on the previous screen. That is all I have left to do is to make me the artist/ author again. Oh, and one extreme minor problem as well...I can't change my alphabetic listing...it stays as "Makeshift Mimicry", but, that is little stuff I'm not worried about. Everything else is fine, thanks...I owe you fan art big time.

-Fanny pack · Post by **-Fanny pack** » Wed Mar 23, 2005 9:23 pm

makeshift wrote:Thank you, thank you, thank you for helping me with my comic crisis...but, here is the status so far...

I can update, I have ftp, I can log in...but, I can't add myself as artist.

I kind of solved the Ivan Brochu problem...I deleted his name as artist/author...but, when I went to add myself Elton Edgar...it said I need authorization and told me to go to the log in...which put me back on the previous screen. That is all I have left to do is to make me the artist/ author again. Oh, and one extreme minor problem as well...I can't change my alphabetic listing...it stays as "Makeshift Mimicry", but, that is little stuff I'm not worried about. Everything else is fine, thanks...I owe you fan art big time.

There is currently no way to add authors. The feature is not implemented yet.

Msierens · Post by **Msierens** » Wed Mar 23, 2005 9:28 pm

I am getting an error that my username is not found. My username should be: pets.

I cannot do anything, no ftp, logging in nothing.

Post by **STrRedWolf** » Wed Mar 23, 2005 9:41 pm

If your comic username is:

antithesis
oddevents
clavisveritatis
residentgamer
bubblewrap
bskies
stayathomemafia
spikethestampede
quartzfire
themyloproject
comjay
ilya
mjb
felin
mysticlandsepic
jrock
j43
alter
tanjou
wingsoffurie
tokyodublin
twoangrydots
juathuur
funkyninjacomics
wof
god
lostinthought
projectther
patheticity
bldg1329
brutustheexplorer
squaz
delusionalcondition
ignorantmetalers
lifeisunfair
peacebear
mangabyaudrey
flawlessera
glitterdark
blueandblondcomics
abrick
mousegirl
moondancers
mentalplay
blues
domon
zoltan256
crossedwires
bdd
lust
threextwo
tandj
telecoda
megabyte
nevermind
gorgontheexplorer
patchwork
mt2058
triplegemini
climhazard
asterisk
koolkittygirl
rollingdice

Your emailed password works now.

Post by **STrRedWolf** » Wed Mar 23, 2005 9:44 pm

King Jack wrote:Hi.
username: wgmd

Again, for me, FTP's working fine, and Siteadmin's back up, but the updater's putting the page in the wrong place.
It ends up in the public_html/ folder instead of public_html/comics/, so all the other pages in public_html/comics/ don't show up archived.

Also, I've been having this problem since day one where my Next Day ghost image isn't showing up. Any idea what the problem there is?

Whoops! Second bug. Fixed on 369 comics now.

Post by **STrRedWolf** » Wed Mar 23, 2005 9:47 pm

-Fanny pack wrote:[EDIT] Additionally, the siteadmin data got erased again. That is, everything like comic update time, comic description, and the banners got lost in the database somewhere. It would be nice if this could be restored, as it would save the trouble of recreating all the data. It would also save the guide from having three copies of each one of my banners. [/EDIT]
[EDIT2] For an example of how totally screwed up this makes sites become, just take a look at my comic. It should be evident pretty quickly that something's very wrong. [/EDIT2]

The Guide stuff should autoregenerate, but PM Kisai about the banners.

Comic update time and description you should be able to edit. They're generated from the signup data, and if you modified it afterwards, it was lost.

Megabyte · Post by **Megabyte** » Thu Mar 24, 2005 9:31 am

I can't log into ftp, siteadmin, or see my site. I was told that I shouldn't be able to see my site yet, being new. But I can't update or anything.

JordanHighway · Post by **JordanHighway** » Thu Mar 24, 2005 10:39 am

I am now unable to login to Siteadmin using the password that was sent to me nor the password I switched it to. I keep getting the...

"If you are seeing this exact same page over and over, your browser is not sending the form correctly, please upgrade to a standards compliant browser or turn off software firewall/privacy software"

...message, but NO browser I use will log in. IE, Netscape, Mozilla, Safari, FireFox, Chimera, etc. Every one is the latest version, and are well within the specs listed on that page. The cookie test page works fine, the values change with each reload, and the "disable your firewall 'enhancments'" is something I cannot do since the firewall I use is my router. If there are port numbers I need to unblock please let me know, otherwise the firewall stays up.

FTP via gear.keenspace.com is also not working.

I won't be able to test out members.keenspace.com with my new password (since it takes awhile to update the database from what the password changer page said), but I tried to login with the password emailed to me and it couldn't log in either.

username: mysticlandepic

Ruxi · Post by **Ruxi** » Thu Mar 24, 2005 12:22 pm

voyeur: Unable to log in to either siteadmin or FTP with my password, no activation e-mail sent on all attempts of requesting another. Thanks for doing this for us, yet again!

Sincerely · Post by **Sincerely** » Thu Mar 24, 2005 1:13 pm

Okay, here's a weird one: Every time I get a "here is your password" thing in the mail it doesn't work so I have to go do the "request new password" and set it manually. That didn't bother me till yesterday the system sent me a weird message saying "here's your new password" after my old password stopped working. The password was a couple hundred characters long and, not surprisingly, didn't work. So I requested a new password and everything was working juuuust fine.

Then a few hours later I got another message saying "sorry for the last one, this one will work now" and another, more normal sized password that also didn't work. So I requested a new password and, here's where it gets weird, it sent me two "Password Change Request" messages, a minute or so apart.

Now when I go to check the status of my password it says that there are two accounts with my password. Neither of them work. I can't get in to FTP or to log into to SiteAdmin Control.

In the latter case it does one of three things: tells me that my password is incorrect, logs me in and only shows me a link to some uneditable site information, or gives me the "If you are seeing this exact same page over and over..." message.

I'm baffled.

Ningyo · Post by **Ningyo** » Thu Mar 24, 2005 1:38 pm

megabyte wrote:I can't log into ftp, siteadmin, or see my site. I was told that I shouldn't be able to see my site yet, being new. But I can't update or anything.

My problem is more or less the same. I can log into siteadmin using the rereissued password that was sent (the shorter one, not the long one), but I only get the "Username Edit/View." I remember there being more on that page that one time I got into siteadmin before all of this happened...
I can't log in to FTP or see my site, but that might be because I'm new.

EDIT: Checked status; this is what I got.

Check Comic status wrote:18928: Username OK, found on Keenspace_Butch
Comic Data OK, registered as threextwo.keenspace.com with domain as threextwo.keenspace.com
Emails OK
Domains NOT OK, missing
19020: Username OK, found on Keenspace_Butch
Comic NOT OK, missing:

~threextwo

FrazzledFerret · Post by **FrazzledFerret** » Thu Mar 24, 2005 1:59 pm

Was the DNS issue resolved? It's been weeks. And I haven't been able to see my site. It's still dead. But i can log-in, FTP, update, everything. Just..no site.

Comic Genesis Forums

March 23rd crash Info (including DNS problems)

March 23rd crash Info (including DNS problems)

Thanks for solving most of my problems! I found some more!

Re: Thanks for solving most of my problems! I found some mor