HELP! I need tech support!

Locked
Ucchan
Regular Poster
Posts: 424
Joined: Fri Jan 01, 1999 4:00 pm
Location: Toronto, Ontario, Canada

Post by Ucchan »

Recently I installed our HP Printer to our PC, and then immediately I updated our Norton AntiVirus 5.0 Rescue Disks. This week (I haven't used the computer since the printer installation), Norton told me there was a change in the inoculation boot records and should I "inoculate" or "repair?" Unfortunately, I chose Repair since I wasn't sure. I just read the Norton manual and it told me I should have chosen Inoculate since the change was expected. It says since I chose the wrong option, it can corrupt my disk. Gah, what should I do? Reinstall Norton AntiVirus 5.0? Reinstall my printer? Or something else?
Thanks for your help. I hope I didn't totally fruck up my computer. <IMG SRC="http://www.keenspace.com/forums/frown.gif"><P>Ucchan

Ucchan
Regular Poster
Posts: 424
Joined: Fri Jan 01, 1999 4:00 pm
Location: Toronto, Ontario, Canada

Post by Ucchan »

<A HREF="http://service1.symantec.com/SUPPORT/en ... enDocument" TARGET=_blank>This webpage</A> may help concerning my problem.
<A HREF="http://service.symantec.com" TARGET=_blank>http://service.symantec.com</A> is the homepage.<P>I don't have any of those boot warnings yet, as far as I know. I may get them after my weekly scan in my computer.<P>What does anyone think? Thanks again.<P>Ucchan<P>
<p>[This message has been edited by Ucchan (edited 10-04-2001).]

Snipe65
Regular Poster
Posts: 159
Joined: Fri Jan 01, 1999 4:00 pm

Post by Snipe65 »

Since its windows, if you uninstall your printer make sure you reboot, then install it and then reboot again

Caster13
Regular Poster
Posts: 398
Joined: Fri Jan 01, 1999 4:00 pm
Location: Missisauga, Ontario, Canada
Contact:

Post by Caster13 »

Well, if nothing's happened after a day or so, probably nothing happened. But if anything does happen, it's likely the only thing changed by Norton are the printer files, so just unplug, uninstall, then replug and reinstall.<P>Hope that's helpful.<P>-Caster<P>------------------
Proud owner of "What/s A Life".
Viewable at <A HREF="http://whatsalife.keenspace.com" TARGET=_blank>whatsalife.keenspace.com</A>
Live Journal viewable <A HREF="http://www.livejournal.com/users/caster13/" TARGET=_blank>here</A>

Locked