I can't get into the Wiki!

[The Jeremy]

Every time I try to get into the CGWiki I get a "403: Forbidden" message, so I can't get to the directions for "get/change password".
Facts:
*username madlyoff
*Not my ISP's fault
*logged in to forums while I check

[Dr Neo Lao]

Hmm.. that's an odd one.

-Have you ever been able to see the Wiki?
-Can you access the Wiki when you are not logged in?
-Can you access it from another computer?

It might be that you have the same IP as a banned user and you have been inadvertently banned as well. That's the only thing that makes sense to me. Are you on dail-up, ADSL or cable? More specifically, do you know if you are on a static IP or a dynamic IP?

[The Jeremy]

Yes, no, I don't know, cable, and my IP is Nexicom.

[Cope]

I'm having this problem too. It's been happening since we completed the server changeover. The whole error message reads

Forbidden

You don't have permission to access /index.php/Main_Page on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

The problem happens whether I'm logged into the forums or not. I'm on ADSL and I'm not sure if I have a dynamic or static IP. I think it's dynamic.

[Dreamaniaccomic]

Ditto
ARGH

[The Jeremy]

could someone just describe how to get the password here?

[Dr Neo Lao]

Yes, looks like the whole Wiki shut down.

The good news is that I can tell you how to change your password. The bad news is that the procedure isn't working (probably will start working right after the Wiki starts working again!).

Once you read this, try this link:

http://siteadmin.keenspace.com/cgi-bin/ ... ssword.cgi

If you get 404'd, then it is still not working. If it comes up, then you will see the options to enter a new password. Enter your comics' name (as the FTP username) and the new password that you want then click "generate new password" (it won't "generate" a random one, it'll send you an email). The new password won't come into effect until you get the email and enter the activation code on the page linked above.

Note that the email will only go to the email that you registered with originally and that it can't be changed or sent anywhere else.

That's the gist of it. Post again if it is available but you can't get it to work. I'll advise the Admins about the non-wiki-ness (and the other stuff that isn't working).

[The Jeremy]

Ok, got the password, everything's smooth, but I can't see my comic, my FTP won't connect and everything's a black void.

Does anyone know how to work FireZilla on Windows XP?
Also, how to edit a webpage?
Can I do that in Word?

[Dr Neo Lao]

If you are seeing a black void then that means that you are looking at the default template which shows up as flat black in IE (but shows up fine in all other browsers).

1: Filezilla (on any platform) - you need to put in your comics' url as the host (if your comic is thejeremy then the host would be thejeremy.comicgenesis.com). Your login will be your ftp username which is also your comics' name (thejeremy from this example) and then your password is your ftp password. Leave port empty. That should let you connect with what is on your computer on the left and what is on the server on the right.

2: Once you connect to your account, download the two templates(indextemplate.html and dailytemplate.html from the workspace folder) and those are what you edit. there are loads of html tutorials on the net, just run a search for "html tutorial" and that will get you lots of information.

3: You can, but we strongly advise against it. MSWord does funky things with the code and adds extra stuff so you end up spending more time fixing the mistakes that Word put in than your own. Use NotePad (or any basic text editor) as your preferred html editor. It's a little harder at first, but you'll be a better person for it.

You can also use one of the WYSIWYG editors available (such as Dreamweaver) but because CG is non-standard (because of the keentags) it makes it better to hand-code in NotePad.

[Kilre]

Oh good, glad I decided to check the help forum for news on the downed CGWiki.

[The Jeremy]

FireZilla keeps giving me this:

Status: Using proxy comicgenesis.com
Status: Resolving address of comicgenesis.com
Status: Connecting to 66.220.2.20:21...
Error: Connection timed out
Error: Could not connect to server

I already tried making an exception for FireZilla on my firewall and running Network Configuration Wizard (it failed). Any ideas?

[Dr Neo Lao]

You don't connect to comicgenesis.com, you need to connect directly to your comic account. So if your comic is called "mycomic" then you log into mycomic.comicgenesis.com and so on...

[The Jeremy]

Status: Resolving address of madlyoff.comicgenesis.com
Status: Connecting to 66.220.2.20:21...
Error: Connection timed out
Error: Could not connect to server

[Kisai]

Status: Resolving address of madlyoff.comicgenesis.com
Status: Connecting to 66.220.2.20:21...
Error: Connection timed out
Error: Could not connect to server

Toggle PASV mode.

[The Jeremy]

Didn't work

[The Jeremy]

Ich haBen das konnektion!

All I had to do was disable my firewall!
Thank you, thank you, Sam-I-Am!

[KWill]

Ich haBen das konnektion!

*cringe*

[Nanda]

I can log on to the Wiki, but for some reason, all of my cast pictures are gone, and it won't let me upload them again.

[The Jeremy]

Now, how do you make the site, like, show things?