Sites down again?

Trades · Post by **Trades** » Fri Jun 15, 2007 6:12 pm

chaoticcomics wrote:This hasn't been a good day in the webtoons industry.
Even OnlineComics.net is down (as of 410 PM PDT).
And DrunkDuck is still up! Even though 90% of their works are childish sprite comics with 3 pages at most.

Oh well, we need to boost our buffer anyway.

Drunk duck is where I had my mirror... now main site... looks like comicgen will be the mirror now.

Dragonkingdoms · Post by **Dragonkingdoms** » Fri Jun 15, 2007 7:24 pm

I have a mirror at Drunk Duck as well, that is, it was the mirror... now CG is going to be the mirror and DD is going to be the main site. See? I'm not leaving CG entirely, but it won't be the first place I put stuff.

I hope everyone understands.

Ohemgee · Post by **Ohemgee** » Fri Jun 15, 2007 9:34 pm

man... everyone is getting so worked up about such a simple problem...
if you dont like the server problems, leave
if you dont mind, stay
apparently is fine to do either or both, and it's not really anybody's business what you do
and about complaining... complain, but dont spam. easy enough?

RobertBlake · Post by **RobertBlake** » Fri Jun 15, 2007 10:13 pm

Man... this whole 'if you're going to complain then just leave' reminds me of how some Americans say 'love it or leave it' whenever I complain about the country.

These frequent outages ComicGen has had lately annoys me just as much as it has anyone else, creator and reader alike, and if I want to say something about it, then godammit I will. If no one were to say anything at all about it, then those in charge (who I imagine are working to fix the problem) may think we're all hunky dorry with the problem.

Sometimes, they may not even know about a problem until someone points it out. Of course, I'm talking about the little things here, as something as grand as an entire server or whatever being down is pretty hard to miss. But even still, even while ComicGen is free and we're being allowed to use it for free, someone should still be able to make themself heard without someone else telling them to bugger off.

Mandaliet · Post by **Mandaliet** » Fri Jun 15, 2007 10:40 pm

It seems like there's more complaining about the complaining than actual complaints about the server being down. (Now there is complaining about complaining about complaining. Hooray!)

NakedElf · Post by **NakedElf** » Sat Jun 16, 2007 12:48 am

RobertBlake wrote:Man... this whole 'if you're going to complain then just leave' reminds me of how some Americans say 'love it or leave it' whenever I complain about the country.

These frequent outages ComicGen has had lately annoys me just as much as it has anyone else, creator and reader alike, and if I want to say something about it, then godammit I will. If no one were to say anything at all about it, then those in charge (who I imagine are working to fix the problem) may think we're all hunky dorry with the problem.

Sometimes, they may not even know about a problem until someone points it out. Of course, I'm talking about the little things here, as something as grand as an entire server or whatever being down is pretty hard to miss. But even still, even while ComicGen is free and we're being allowed to use it for free, someone should still be able to make themself heard without someone else telling them to bugger off.

*agreed*

I have no desire to leave--for many reasons I'd much rather stay.

But server problems *will* drive people away in the long run, which is bad for CG. And telling people who complain about the server problems that they should just leave... besides missing the point completely, encourages people to do something which is ultimately bad for CG.

Turnsky · Post by **Turnsky** » Sat Jun 16, 2007 4:12 am

mainly it's just pure laziness for me, i don't have the time to recode the site to use another system, or something completely clean, comicgen's system does what i need it to do, and it does a fair amount of work considering it's only one server.

War · Post by **War** » Sat Jun 16, 2007 5:36 am

Comic Genesis is an excellent birthing ground for new comics and people just getting into webcomics for the first time.
If you're so worried about losing fans and your comic being unaccessible, then Comic Genesis is not a suitable service for you. A free service like this is only really suitable for hobbyists, many of you seem to have taken your involvement in your comic beyond the level of a hobby.

Post by **Mercury Hat** » Sat Jun 16, 2007 5:42 am

All the complaining is doing is frustrating the admins who have a lot more on their plate than listening to people complain about something they already know about. You aren't helping anything. In a situation like this, where the server is clearly having conniptions and has been a problem for more than an isolated incident, believe me when I say that the admins are paying close attention to it and waiting to see if it will crash again.

If the admins aren't around to say something, they are either A-occupied with something like work, sleep, travel, or whatever or B-working on the problem. Generally speaking, they will work on the problem and then post about it when it's either fixed or a bigger problem than they anticipated.

Do you really, honestly-and-truly think that if the sites were all down and no one complained that the admins would think "Well hey nobody complained that it went down, I guess we'll just close up shop forever"? The admins know when something big happens. They are in this community as much as you are; Kelly runs his own comic and Kisai reads many CG comics herself. They know. They care. Yelling for them and at each other will not help anything.

The sky is not falling and we aren't at the edge of the world, so stop working yourselves up into a frenzy.

Please.

Turnsky · Post by **Turnsky** » Sat Jun 16, 2007 9:50 am

that's the thing, something like this wouldn't affect readership anyway, in the long term it's just a blip, folks don't see that, that's the sad part.
if folks are so concerned about their readership, then they have ego issues that need to be dealt with one way or another. =p

Trades · Post by **Trades** » Mon Jun 18, 2007 5:02 am

and again ... the sites are down....

Hazardswake · Post by **Hazardswake** » Mon Jun 18, 2007 5:24 am

Turnsky wrote:that's the thing, something like this wouldn't affect readership anyway, in the long term it's just a blip, folks don't see that, that's the sad part.
if folks are so concerned about their readership, then they have ego issues that need to be dealt with one way or another. =p

Exactly. Sites will be down, it's just a fact of life. If people really love a comic, they aren't going to flee forever just because the system is down for a bit.

LadyLeaMarie · Post by **LadyLeaMarie** » Mon Jun 18, 2007 5:47 am

Turnsky wrote:that's the thing, something like this wouldn't affect readership anyway, in the long term it's just a blip, folks don't see that, that's the sad part.
if folks are so concerned about their readership, then they have ego issues that need to be dealt with one way or another. =p

Thank you! Things like this happen to large (paid for) services too. Yahoo was hacked in 2000 and was down for a couple of hours. In 2001 Microsoft was also hacked and was then down for 3 days or so. Which might not be as long as we've been down but for a company like Microsoft that was a super long 3 days and a lot of profits lost.

Ok, my point is these outages didn't in the long run really affect the companies too much, and people eventually came back to them. Same thing here. I've put up a mirror site at DrunkDuck so that things can continue to update someplace. But I'm really looking forward to CG coming back online so that I can read some of my fav comics, that are hosted here. CG hosts some of the best (non-professional/semi-professional) comics out there, and while DD's got a few good ones, I miss CG.

Ok there's my 2 cents...<sarcasm> or is complaining now like the price of gas and goes up 2 cents every day? </sarcasm>

Turnsky · Post by **Turnsky** » Mon Jun 18, 2007 6:42 am

the fact is, these things happen, if folks feel so strongly about some server issues, they can either do one of three things,
1. Put up and shut up
2. head for the hills and don't let the door hit you on the ass on your way out.
3. actually do something other than BITCH and help donate better server equipment to comicgen, so that you folks won't haveta complain as much in the future, as problematic server issues will be even fewer and far between then they are now.

that's how i see it.

Amtekoth · Post by **Amtekoth** » Mon Jun 18, 2007 7:15 am

Turnsky wrote:the fact is, these things happen, if folks feel so strongly about some server issues, they can either do one of three things,
1. Put up and shut up
2. head for the hills and don't let the door hit you on the ass on your way out.
3. actually do something other than BITCH and help donate better server equipment to comicgen, so that you folks won't haveta complain as much in the future, as problematic server issues will be even fewer and far between then they are now.

that's how i see it.

Is there any particular reason you get nasty at people every time they complain about a real and obvious problem? Talk about ego issues.

Although I've been complaining about the service here, I have to agree with War:

War wrote:Comic Genesis is an excellent birthing ground for new comics and people just getting into webcomics for the first time.
If you're so worried about losing fans and your comic being unaccessible, then Comic Genesis is not a suitable service for you. A free service like this is only really suitable for hobbyists, many of you seem to have taken your involvement in your comic beyond the level of a hobby.

And so the small group of us who ARE serious about taking this hobby to the next level are going to move on and perhaps use CG as a mirror site only. And those who are not serious will stay. And because the overwhelming majority of the creators on CG are NOT ready to step it up, it will seem like nobody really left.

That works for me.

Swiftbow · Post by **Swiftbow** » Mon Jun 18, 2007 8:00 am

Yeah, I'm not complaining. I'm moving. But CG has been nice for two years, so, thanks

http://planescapecomic.com <-- new URL

Dotty · Post by **Dotty** » Mon Jun 18, 2007 8:43 am

To be fair, complaining helps a little. One of the last times this happened, STRedWolf wasn't aware CG was down, at all, until we complained at him in chat, over halfway through the day, because no one mentioned anything, or messaged him. =P

But I concur with the popular majority, if you look at your comic as more than a hobby, and want to make something out of it, leaving is a possible option.

It should be noted that a lot of Keenspotters come from Comicgen, though, since it's easy for the people there to look up your stats.

Turnsky · Post by **Turnsky** » Mon Jun 18, 2007 8:57 am

Amtekoth wrote:
Is there any particular reason you get nasty at people every time they complain about a real and obvious problem? Talk about ego issues.

for the most part, all i've seen in a couple of threads is various people complaining not about the downtime, but how it hurts THEIR readership.
That is what irks me, i mean, for me, it's a passion, a hobby, i like doing what i'm doing simply because i want to tell a story, not because i want to attract throngs of people to stroke my ego.

and trust me, i'm not nasty, if i get nasty, you'll know about it.

Complaining is fine, if it's on the order "hey, the system's down, can we get an ETA on when it's back up" or the like.

not when folks lambast the overworked administration on how it's potentially hurting their business, or their readership. i could rant on about how comicgen's a free service, and how it's the starting point for many great comics and all. but get this, this little issue, it's nothing, there's something up with the system, and the folks are trying to fix it.

plus, it's been what?.. a few weeks?.. you folks have no patience whatsoever, go with the flow, go on hiatus, or better yet, improve on your skills, and build a buffer.

Klinanime · Post by **Klinanime** » Mon Jun 18, 2007 9:22 am

I must say that though complaining is very therapeutic, there is a question of what is appropriate when. There's been a lot of flaming of both CGen and admins lately. I dunno if it's justified or not, but I don't think the Help Center is the place to be doing it. General Discussion is up a block.
All this complaining is rude to the admins (whom we have previously recieved word from and are working feverishly to fix these problems). They're looking for things they can try to provide solutions for (contrary to popular opinion, "comicgenesis sucks im moving to a new site" is actually NOT something they can work with), and sifting through these complaints to find the actual problems reduces efficiency. Not to mention, it's also irritating to readers who are following threads and waiting for admin replies.
Hoping to see "We've pinpointed the problem and are doing suchandsuch" only to get "Grr, CG is the worst thing evar" (and about 3 pages worth) is very frustrating. (Although affirmation that you aren't the only one is helpful.)
Not to mention that CG is a community. In fact, that's one of its major "selling" points. There's been lots of bad blood running throughout these posts, and it seems to negate the "community" thing, even if "community" is more used as "collective".
>_> Ok, sappy stuff aside; honestly I just get a headache sifting through the angry posts.

That being said, does anyone have an update on our situation?

Turnsky · Post by **Turnsky** » Mon Jun 18, 2007 9:35 am

klinanime wrote:I must say that though complaining is very therapeutic, there is a question of what is appropriate when. There's been a lot of flaming of both CGen and admins lately. I dunno if it's justified or not, but I don't think the Help Center is the place to be doing it. General Discussion is up a block.
All this complaining is rude to the admins (whom we have previously recieved word from and are working feverishly to fix these problems). They're looking for things they can try to provide solutions for (contrary to popular opinion, "comicgenesis sucks im moving to a new site" is actually NOT something they can work with), and sifting through these complaints to find the actual problems reduces efficiency. Not to mention, it's also irritating to readers who are following threads and waiting for admin replies.
Hoping to see "We've pinpointed the problem and are doing suchandsuch" only to get "Grr, CG is the worst thing evar" (and about 3 pages worth) is very frustrating. (Although affirmation that you aren't the only one is helpful.)
Not to mention that CG is a community. In fact, that's one of its major "selling" points. There's been lots of bad blood running throughout these posts, and it seems to negate the "community" thing, even if "community" is more used as "collective".
>_> Ok, sappy stuff aside; honestly I just get a headache sifting through the angry posts.

That being said, does anyone have an update on our situation?

you're right, this is a community, no matter what one takes their hobby, or where they go, if they started here, this place, Comic genesis, will always be a home to them.. It does sadden me a little now, in retrospect, to people leave because of this, but that's their choice, the funny thing about this community, is that some comics get a boost just because they're a part of it.