6-8-01

Frodoelf · Post by **Frodoelf** » Thu Jun 07, 2001 10:48 am

man, i love candyland. and my work is exactly the same. I have to tell people where the start menu is on their computers.------------------
----Frodo
<A HREF="http://www.thenecronomicon.net" TARGET=_blank>The Necronomicon</A>--------------more hyphens? yes, please!----------------------ahh.

Mr Erratic · Post by **Mr Erratic** » Fri Jun 08, 2001 7:25 am

That had just the right touch of surrealism for a dream. I felt I was dreaming myself.I don't have the same problem at with people at work so much, but sometimes I get to deal with our customers. Why is it that I never get to talk to the competent ones? Only the customers who are a bit over their heads seem to call in for help. I don't understand it! <IMG SRC="http://www.keenspace.com/forums/smile.gif">

Somebody Strange · Post by **Somebody Strange** » Fri Jun 08, 2001 8:14 am

My last job was customer service and "soft" collections for a student loan company. Yes, receiving a call from any company with a bill is bad; yes, I know we call during dinner sometimes. We don't know your eating schedule. But student loans are guaranteed by the government, and trust me -- you'd rather deal with a private company than the government when it comes to late bills.I had customers yell at me, curse at me, threaten my life, question my legitimacy, ask what I was wearing, tell me to stop chewing gum while I was on the phone with them (I rarely chew gum, and never when I'm on the phone), explain to me how their grandfathers came to this country to avoid exactly the type of harassment I was perpetuating (really? They were receiving legitimate non-soliciting phone calls at a reasonable hour from an American student loan company in Italy in 1932?), and even sing to me.Yes, sing to me. Specifically, a Russian immigrant sang soem Backstreet Boys to me as part of his explanation for why his bill was late.I dunt keer khoooooo yooooo arr,
Vhere yooooo frum
Ez lung ez yooo luff me.(Eh? Vhat yoo tink?)--Strange/Dave------------------
<A HREF="http://viciouslies.keenspace.com" TARGET=_blank>Vicious Lies.</A> You can't handle the truth.
Neurotic -- sane, but unhappy about it.