Comic Genesis Forums

I'm at http://socializedmedicine.comicgenesis.com/

I posted the comic to update automatically through the comicgenesis online ftp and today, when i went to check the comic was simply not there. Not, like, it was showing the previous comic. It registers as an update but there is no comic. I have tried a hard refresh and there was no result. I also went back and deleted the comic from the public folder, reposted it int he workbook folder, and manually updated using filezilla. again, no change. any advice?

I'm probably just misunderstanding you, so feel free to ignore this, but you can't update anything through FTP. You have to use the updater. Try http://siteadmin.comicgenesis.com/login.php

Next, make sure your comic is properly named. Today is September 15th, so a comic for today would be named 20070915.jpg* (or .png or .gif, as you wish.)

Good luck

*edited for STUPID. Sorry about that, thanks for the correction. UGH, I shouldn't try to do this when I'm sleepy :P

NakedElf wrote:...15092007.jpg (or .png or .gif, as you wish.)...

Er.... Actually, it'd be 20070915.jpg... I know you know that, NE, but we don't want to cause confusion because of a bitty typo.

Your page source says the width and height of your image are 0. I think we're probably dealing with a corrupt image here, or an image that the updater can't read, for some reason. Try going back into your image editor, and saving it as a gif instead of a png... and make sure the "gif" part is lowercase instead of uppercase... see how that works.

ah an after all that effort to be all inclusive

yes, i did use the updater for the manual update, and still have not had any luck.

I tried renaming my comic and a very small part of me is glad i didn't make such a beginner's mistake (the other part is of course still annoyed it isnt working).

heres the thing though. I've always named my comics the other way around (yyyymmdd.png). did this change? do i need to go through and rename all my old comics? the old ones are all still up, including one from last week, all named the backwards way.

for the sake of returning to the original issue I attempted to revert to the original name system with the new comic. now i have a whole new set of issues. now it won't even register the comic's existence. Ive tried updating it several ways: posting it in the comics folder in the workspace in the public folder, putting it in the comics folder in the regular workspace folder (even though i recognize that these shouldn't be different, they appeared to be different as the comic was showing up in one and not in the other. when both attempts failed i tried just putting it directly into the public folder (a no no but im desperate and i tried everything else). all have had no effect.

I've now gone back and deleted the copy i placed in the public folder. as of now the only comic should be in the regular workspace/comics folder. despite several updates, no effect.

oookay, thats a good solution. turns out that in my idiocy it was still functioning as a bitmap but was only labled as png. So ive fixed that so it is registered and named as a giff.

now it just wont update.

could it still be corrupt? did i screw something up? i have made up a test .txt file and tried to run that through but had no luck. no way that is corrupt so im thinking i screwed something up.

Give the updater a little time. As long as you clicked "manual update" after adding the file, it will update within the hour, if the queue' not too long (and it isn't)

Just double-check that everything is labeled correctly and in the right place (the text should be 20070915.txt and in the workspace/comics folder). If you did that, it's the server's fault, not yours.

the test got through., so now i spose its the image that is the issue. i have renamed it as a giff, any other suggestions?

Make sure it's actually "gif", not "giff". Giff is not a valid image type. Then do what you typically do: double-check that the name is the correct date, upload it to the workspace/comics folder, and run a manual update.

no, it was gif, despite my previously excited typing. I actually didn't name it myself, i used ms paint's 'save as' function and had it save as GIF, at which point the program converted it from bitmap.

for curiosity's sake, i have now converted it to png from bitmap as well, and am trying to post that, so far without sucess.

The make sure you're doing it right, give me a step-by-step of what EXACTLY you're doing. The more specific, the better.

I open filezilla and log onto the website i open workspace, then comics. at this point i drag the file from the folder on my side into the comics folder. at this point i go over to my account in comic genesis. at this point i already have the window loaded in firefox. I hit regular update and wait several minutes. at that point i either click update/ upload in order to check on the status of the que, or i hard reload the comic, which is on another tab.

this is the way im doing it now, which is a little different from my usual. this is the usual process.

the usual process:

I open filezilla and log onto the website i open workspace, then comics. at this point i drag the file from the folder on my side into the comics folder. this time i open up firefox and go to http://www.comicgenesis.com, click on the login link, and sign in when then the window appears. at that point i go to update/ upload comics, then click regular update. then i wait a few minutes, check on the que, and hard refresh the comic.

im hoping that im not committing some cardinal sin by checking on the que, but i figured by going back to the update page i would see the que without resending the regular update (if that makes sense). I remember back int he day it was an issue that people would continually hit the reload button and end up submitting their comic repeatedly, so avoid doing that.

my other thought is, would it make a difference that i dont log out after every attempt?

Black Sparrow wrote:

NakedElf wrote:...15092007.jpg (or .png or .gif, as you wish.)...

Er.... Actually, it'd be 20070915.jpg... I know you know that, NE, but we don't want to cause confusion because of a bitty typo.

UGh. Thanks. See, that's what I get when for posting sleepy.

If it's a test, make sure that you name it as a date before the day that you are uploading (like, a week earlier or something) to make sure that the server is going to actually process it. If you do it with the name of the current day, the server may assume that it's tomorrow's comic (depending on where you live, relative to the server) and simply ignore it.

When you upload / update, don't go to siteadmin and do a manual update every time. Work out what time the server updates (that's the update offset time in siteadmin) and adjust that to suit you. Then just upload your files and let the server update on it's own.

(Note that the above paragraph is for how it's supposed to work. Some comics are not auto-updating and do need to be triggered manually)

It shouldn't make a difference whether the extension is a cpaital or not, but just in case, make sure it's lower case: YYYYMMDD.jpg or YYYYMMDD.gif (with numbers for the date).

You say that you move the images to the "comics folder". There are two - which one are you putting them into? There is public_html/comics (no, don't put them here) and workspace/comics (yes, they go here).

Check to make sure that you do not have an indextemplate.html file in the public_html section and also that you do not have an index.html file in the workspace section. Either case will 'break' your comic.

If you are still testing your account, it may pay to upload 5 different images (even simple 200 x 200 pixel images with the numbers one through five so you can tell them apart) with five different dates. This will also let you test the back / forward functions of your account.

With the submission queue, if you click 'submit' again, it'll pull your update out of the queue and put it at the back again because the server assumes that you've changed something. If you just click 'refresh' on the page, I don't know if this is the same as re-sending the update request or if it won't do anything at all. I'd suggest just logging out and then checking it half an hour later or something.

If you're logged in or out shouldn't make any difference to the update process, and if you log out or stay logged in won't do anything - as far as I'm aware...