Can't log in since 6/28 crash? Let us know here!

For requests for help from CG administrators, Wranglers, and experienced CG members. Please read the FAQ before posting. Also look at CG Wiki for tutorials and how-tos written by other CG webtoonists.
JR DeValleys
Newbie
Posts: 6
Joined: Fri Jul 01, 2005 7:11 pm
Location: NB, Canada
Contact:

Post by JR DeValleys »

Hey, new user here on Keenspace and one of the authors of (Input Comic Name) - a crazy new sprite webcomic.

Anyways, I'm trying to login into my account at inputsiteaddresshere and the only there is when I do is the username and the logout button. How do I change this so I can upload my other comics and not lose my account?

User avatar
Prettysenshi
Bork Bork Bork
Posts: 2269
Joined: Thu Jun 24, 2004 8:23 am
Location: Anywhere else but here....
Contact:

Post by Prettysenshi »

I can still see my website, http://arcadia.keenspace.com, but I can't access the Web-FTP Philex. It's claiming that the authorization failed or something. However, I updated my webcomic via my own personal FTP, but it's just not updating on the main page, and I updated today. Help me out.

User avatar
Prettysenshi
Bork Bork Bork
Posts: 2269
Joined: Thu Jun 24, 2004 8:23 am
Location: Anywhere else but here....
Contact:

Post by Prettysenshi »

Sorry. I had to come back. I was just about to update my webcomic's webpages, including indextemplate and such, but my FTP saying that Permission is denied. I don't know what's going on. Please help.

User avatar
STrRedWolf
Confuzzled CG Admin
Confuzzled CG Admin
Posts: 2580
Joined: Fri Jan 01, 1999 4:00 pm
Location: undef;
Contact:

Post by STrRedWolf »

Please remember, your username on the forums IS NOT, AND WILL NOT BE, your login username to KeenSpace's comic server (aka Butch). If you are using your forum name to log into FTP, Philex, or Web-FTP, do me a favor, ok?

STOOOOOOOOOOOOOOP!!!

User avatar
Sevenfloorsdown
Newbie
Posts: 1
Joined: Sat Jul 02, 2005 8:14 am

Post by Sevenfloorsdown »

Hello,

I just signed up for some comic space and also can't log in:

user name: geekstryingtobefunny
site: geekstryingtobefunny.keenspace.com

My password won't work; I also tried to generate a new password but I get the message "User name not found!"

I believe a tool has been already run but can you please check in on my account as well?

Thank you very much.

User avatar
Jetbunny
Regular Poster
Posts: 26
Joined: Wed Jun 22, 2005 10:51 pm
Location: In a handbasket. Guess where it's going.

Post by Jetbunny »

I seem to be having a problem, as well...

Just recently, I got my password email after the 7 day wait. I went to enter the password, but it did not work, claiming that the password was incorrect, but the form was working. I tried everything...went through the process of setting up a custom password and activating it, trying all my browsers (all of which were above the required version), accepting all cookies, turning off my firewall...nothing helped. Not a thing. If I can't get my account working before the 14-day period expires, I don't think I'll even attempt to wait another 2 weeks for the whole signup process to happen again. I'm already on the verge of quitting and never picking up a drawing pencil again, out of sheer frustration.

Please assist me before I slam my lightboard tracer through the monitor. o_O

Username: wilhelmsguide
Site: wilhelmsguide.keenspace.com
-=~Wilhelm's Guide To Life: Two guys. One theme. A girl learning to use Photoshop.~=-

Grizd
Newbie
Posts: 1
Joined: Sun Jul 03, 2005 9:00 am

Post by Grizd »

I'm having trouble logging into keenspace I tried entering my username and pass and it doesnt work I tried changing the pass but it says user not found I searched for my site and it is there. I have waited for all the required days and have done everything I could think of, I really could you some help..the site name is grizd.keenspace.com

User avatar
SailorPtah
Cartoon Hero
Posts: 1018
Joined: Sun Jun 15, 2003 2:30 pm
Location: Gaysrael
Contact:

Post by SailorPtah »

I'm able to log in with both my usernames hellsing and snrpg, but neither hellsing.keenspace.com nor snrpg.keenspace.com will load in my browser. (I get "Unable to contact http://www.keenspace.com" errors.)


Not sure if this is a derivative of the same problem or something new, but I figured it was worth mentioning.

User avatar
STrRedWolf
Confuzzled CG Admin
Confuzzled CG Admin
Posts: 2580
Joined: Fri Jan 01, 1999 4:00 pm
Location: undef;
Contact:

Post by STrRedWolf »

fallenangelscomix: Try again. You may need to get your password changed Your comic is at http://fallenangelscomix.keenspace.com and not the shorter version.

jesusx/hoppydale: Also try again.

JR DeValleys: Post your comic's URL -- I am in no mood to have someone yank my chain, so if you are serious, say so.

arcadia: Same with everyone else -- try again and try changing your password.

geekstryingtobefunny & grizd: Your account has been repaired. Please change your password.

wilhelmsguide: Your account is still here, but it's unrelated to what happened. Try it again, or change your password. If there's any problems, go ahead and PM or IM me personally (everyone else, don't).

megnmcmeg: I'm splitting your post out into it's own thread. It's completely unrelated to what this thread is for.

SailorPtah: I can access both sites, but a problem has occurred with your snrpg account. I am PM'ing you over this problem.

OzmulJin
Newbie
Posts: 1
Joined: Tue Jul 05, 2005 1:08 pm

Post by OzmulJin »

Ok...from what I have read so far, this may have effected me as well, which would put a hole lot into prospective.
I got my Actavation E-mail on June 22, but i gave it a few days As it asked for, before I tried to access my account.
When I did try, i got the same thing allot of the people here got.
It told me that my account didnt exest...So i gave it a few more days.
And wonce again the same thing. Its been two and a half weeks now, and nothing has changed. So I decided to varify my username, And it tells me that Its there, That my account actavation is complete.
yet my username and my password cannot be found.
Apon using an FTP client, it shows that my user name is there and my account is active, But it tells me that my password is wrong.
I go to change my password and my user name and account doesnt exest. Ect ect and so forth. I have tried this over and over again for the past three days, And I have gotten knowhere.

Sitename: http://madmachinex.keenspace.com
username: madmachinex

Help would be appreciated.
Last edited by OzmulJin on Sat Jul 09, 2005 9:02 am, edited 1 time in total.

User avatar
Geektragedy
Newbie
Posts: 22
Joined: Tue Jun 14, 2005 5:39 am
Location: Nottingham, UK
Contact:

I can log-in now, but can't update

Post by Geektragedy »

it ok now
Last edited by Geektragedy on Thu Jul 14, 2005 3:45 am, edited 1 time in total.

JR DeValleys
Newbie
Posts: 6
Joined: Fri Jul 01, 2005 7:11 pm
Location: NB, Canada
Contact:

Post by JR DeValleys »

Sorry STrRedWolf, but I really am serious: I am still unable to make any changes whatsoever to my comic.

The url is: http://inputsiteaddresshere.keenspace.com/

I hope there is something you can do and soon - my first month is almost over and I only have one comic uploaded.

User avatar
Mr. Caravaggio
Regular Poster
Posts: 377
Joined: Wed May 25, 2005 11:28 pm

Post by Mr. Caravaggio »

Mine's still funky too, I tried to change the password but that lost password page says "Username not found! Contact a wrangler on the forums.".

Should I just wait til the 30th?
Mr. Caravaggio wrote:>> caravaggio.keenspace.com

I was messing around with my new account the other day and thought that I had broken something by editing the index.htm, but maybe it's this crash problem you speak of? When I try to log into the ftp using smartftp, it gives me the following red lines...
"An established connection was aborted by the software in your host machine."
"Connection timeout. No response from server."

JR DeValleys
Newbie
Posts: 6
Joined: Fri Jul 01, 2005 7:11 pm
Location: NB, Canada
Contact:

Post by JR DeValleys »

I really need to ask: did you get the chance to try and fix my account at inputsiteaddresshere.keenspace.com because the account that I opened is going to close this saturday since there is only one comic.

Post Reply