March 23rd crash Info (including DNS problems)

King Jack · Post by **King Jack** » Thu Mar 24, 2005 2:53 pm

STrRedWolf wrote:
King Jack wrote:Hi.
username: wgmd

Again, for me, FTP's working fine, and Siteadmin's back up, but the updater's putting the page in the wrong place.
It ends up in the public_html/ folder instead of public_html/comics/, so all the other pages in public_html/comics/ don't show up archived.

Also, I've been having this problem since day one where my Next Day ghost image isn't showing up. Any idea what the problem there is?
Whoops! Second bug. Fixed on 369 comics now.

Is that regarding the comic or ghost image? Eh, I'll have to assume the comic, since that's the part that's working.

Psychoknight · Post by **Psychoknight** » Thu Mar 24, 2005 3:12 pm

username: lostinthought

yes, my password works now, but I can't log into ftp, I keep getting an Athentication Failure message

JordanHighway · Post by **JordanHighway** » Thu Mar 24, 2005 4:04 pm

username: mysticlandsepic

its weird. I changed my password, and nothing worked at all. then I used the password that was sent to me (which didn't work (short one, not long one) and I can log in. I tried changing again, and neither work.

However, I could ONLY log into the site admin. FTP still didn't work. Also, I only have 1 clickable option in Site Admin.

Post by **STrRedWolf** » Thu Mar 24, 2005 4:19 pm

megabyte wrote:I can't log into ftp, siteadmin, or see my site. I was told that I shouldn't be able to see my site yet, being new. But I can't update or anything.

Give it a few days to pop on. I'll recheck the domains.

Post by **STrRedWolf** » Thu Mar 24, 2005 4:21 pm

King Jack wrote: Is that regarding the comic or ghost image? Eh, I'll have to assume the comic, since that's the part that's working.

The next ghost image is a bug we inherited from KeenSpot when we were using their engine with the flatfile DB that *shudddddder*

Lets just say, flatfile DB is so volitile it goes *BOOM* when you upload it to evil cyborgs.

Post by **STrRedWolf** » Thu Mar 24, 2005 4:57 pm

megabyte wrote:I can't log into ftp, siteadmin, or see my site. I was told that I shouldn't be able to see my site yet, being new. But I can't update or anything.

If I remember, your password was re-issued. Check your mail.

Post by **STrRedWolf** » Thu Mar 24, 2005 5:44 pm

JordanHighway wrote:I am now unable to login to Siteadmin using the password that was sent to me nor the password I switched it to. I keep getting the...

"If you are seeing this exact same page over and over, your browser is not sending the form correctly, please upgrade to a standards compliant browser or turn off software firewall/privacy software"

...message, but NO browser I use will log in. IE, Netscape, Mozilla, Safari, FireFox, Chimera, etc. Every one is the latest version, and are well within the specs listed on that page. The cookie test page works fine, the values change with each reload, and the "disable your firewall 'enhancments'" is something I cannot do since the firewall I use is my router. If there are port numbers I need to unblock please let me know, otherwise the firewall stays up.

FTP via gear.keenspace.com is also not working.

I won't be able to test out members.keenspace.com with my new password (since it takes awhile to update the database from what the password changer page said), but I tried to login with the password emailed to me and it couldn't log in either.

username: mysticlandepic

If you have Zone Alarm, Norton, or any "Privacy Firewall" software, DISABLE OR REMOVE IT. We use cookies on Siteadmin for the login. Also make sure .keenspace.com is allowed to set cookies in those browsers. You do not need to tunnel any ports on your router/NAT box.

If you still have difficulties, let me know here.

Post by **STrRedWolf** » Thu Mar 24, 2005 5:51 pm

DNS has been rebuilt. If you comic doesn't resolve now, it should tomorrow when we refresh DNS. I'll try to get a "refresh it now" put in, but it's up to Nate and Gav now.

Risky · Post by **Risky** » Thu Mar 24, 2005 6:03 pm

17783: Username OK, found on Keenspace_Butch
Comic Data OK, registered as risky.keenspace.com with domain as risky.keenspace.com
Emails NOT OK, missing
Domain OK: risky.keenspace.com
Domain OK: risky.keenspace.com

Help! My author is missing (again). Last time it was missing on the other comic (theelven). Also, my domain is missing (risky.theelven.com). Please fix my authoritah. I'm honestly working on fanart.

JordanHighway · Post by **JordanHighway** » Thu Mar 24, 2005 6:12 pm

STrRedWolf wrote:
JordanHighway wrote:I am now unable to login to Siteadmin using the password that was sent to me nor the password I switched it to. I keep getting the...

"If you are seeing this exact same page over and over, your browser is not sending the form correctly, please upgrade to a standards compliant browser or turn off software firewall/privacy software"

...message, but NO browser I use will log in. IE, Netscape, Mozilla, Safari, FireFox, Chimera, etc. Every one is the latest version, and are well within the specs listed on that page. The cookie test page works fine, the values change with each reload, and the "disable your firewall 'enhancments'" is something I cannot do since the firewall I use is my router. If there are port numbers I need to unblock please let me know, otherwise the firewall stays up.

FTP via gear.keenspace.com is also not working.

I won't be able to test out members.keenspace.com with my new password (since it takes awhile to update the database from what the password changer page said), but I tried to login with the password emailed to me and it couldn't log in either.

username: mysticlandepic
If you have Zone Alarm, Norton, or any "Privacy Firewall" software, DISABLE OR REMOVE IT. We use cookies on Siteadmin for the login. Also make sure .keenspace.com is allowed to set cookies in those browsers. You do not need to tunnel any ports on your router/NAT box.

If you still have difficulties, let me know here.

On my 2 windows boxes I am running the standard, built in Windows Firewall (and turning that off would be a no-no). IE is the latest, and I have it set to accept all cookies, especially allowing keenspace.com and .keenspace.com. Still not working

On my PowerMac I have a total of zero firewall privacy software programs running, cookies are all set up correctly (this forum keeps track of me fine, as well as all other forums and sites that use cookies). But the mac also has problems logging in.

I WAS able to log in once today, and I was able to log in a few days ago.

I don't think it is a problem on my end since I "was" able to connect 2 or 3 times, add to that that it happens on any computer i use, including my friends computer. I have tried logging in on my DSL at work, my dial-up at home and my friends AOL dialup.

For some reason it only seemed to stop letting me log in when I changed my password. Would you be able to reset my password again (sorry) so I can see if that helps anything?

username: mysticlandsepic

Post by **STrRedWolf** » Thu Mar 24, 2005 7:19 pm

JordanHighway wrote: username: mysticlandepic

On my 2 windows boxes I am running the standard, built in Windows Firewall (and turning that off would be a no-no). IE is the latest, and I have it set to accept all cookies, especially allowing keenspace.com and .keenspace.com. Still not working.

Disable Windows Firewall. Your router/NAT box is taking care of that already. I built my own here, so I know what goes on in it.

On my PowerMac I have a total of zero firewall privacy software programs running, cookies are all set up correctly (this forum keeps track of me fine, as well as all other forums and sites that use cookies). But the mac also has problems logging in.

I WAS able to log in once today, and I was able to log in a few days ago.

I don't think it is a problem on my end since I "was" able to connect 2 or 3 times, add to that that it happens on any computer i use, including my friends computer. I have tried logging in on my DSL at work, my dial-up at home and my friends AOL dialup.

For some reason it only seemed to stop letting me log in when I changed my password. Would you be able to reset my password again (sorry) so I can see if that helps anything?

username: mysticlandsepic

Hmmm... I'll have to recheck the linking of comics.

Housebroken · Post by **Housebroken** » Thu Mar 24, 2005 7:31 pm

Username not found.
No Password.

membername: housebroken

Password doesn't work. I tried to change it, but I get no email.

JordanHighway · Post by **JordanHighway** » Thu Mar 24, 2005 7:35 pm

also, when I change my password, I get 2 emails about it, one right away, the other an hour or so later, and each one has a different activation code.

Just tried to login to the siteadmin from my home computer (Windows XP Pro + Dialup Internet) with the Windows Standard Firewall turned off, and still nothing.

Post by **STrRedWolf** » Thu Mar 24, 2005 7:59 pm

123 users were affected, alas. There may be some duplicates....

Corrected. I now have to really fix ksck...

JordanHighway · Post by **JordanHighway** » Thu Mar 24, 2005 9:00 pm

UPDATE

I have successfully logged in with my changed password and I get all of the controls I should get. AUthor is visiable as well. AND my windows firewall is still up. Only worked with IE, Firefox still won't log in (and the cookie test does in fact work)

Subdomain still doesn't work, but I will give that a few days.

FTP is also working for me. won't be able to log in via third party software until the domain is fully working

Risky · Post by **Risky** » Thu Mar 24, 2005 9:33 pm

Risky wrote: Help! My author is missing (again). Last time it was missing on the other comic (theelven). Also, my domain is missing (risky.theelven.com). Please fix my authoritah. I'm honestly working on fanart.

Okay, now both theelven and risky are missing their author / email, and I can't get in to siteadmin.

1514: Username OK, found on Keenspace_Butch
Comic Data OK, registered as theelven.keenspace.com with domain as http://www.theelven.com
Emails NOT OK, missing
Domain OK: theelven.keenspace.com
Domain OK: .theelven.com
Domain OK: http://www.theelven.com
Domain OK: theelven.keenspace.com
Domain OK: .theelven.com
Domain OK: http://www.theelven.com

and risky is the same as my last post, Emails not ok.

Megabyte · Post by **Megabyte** » Fri Mar 25, 2005 12:24 am

YAY! Ftp and siteadmin is up and working for me! ^___^ Thanks so much, you're so brilliant!

Haha! I can't wait until my site pops on! I'm going to be busy! Hehehehe

Downhard · Post by **Downhard** » Fri Mar 25, 2005 4:37 am

Siteadmin works, ftp dosent. i checked my status and got ok on everything, my comic dosent show up tho

Comic Data OK, registered as janna.keenspace.com with domain as janna.keenspace.com
Emails OK
Domain OK: janna.keenspace.com
Domain OK: janna.keenspace.com

Bucket · Post by **Bucket** » Fri Mar 25, 2005 5:05 am

My site is not visible at all, but everything works:

18751: Username OK, found on Keenspace_Butch
Comic Data OK, registered as miryomono.keenspace.com with domain as miryomono.keenspace.com
Emails OK
Domain OK: miryomono.keenspace.com
Domain OK: miryomono.keenspace.com

Bek · Post by **Bek** » Fri Mar 25, 2005 5:15 am

As far as I can tell, everyone's comics are missing. I've tried several of the ones I read (including my own) and get "xxxx could not be found" type errors. This extends to linking to images in my images folder.

I could FTP just fine, though.

Comic Genesis Forums

March 23rd crash Info (including DNS problems)

Help...

Still broke, not fixed automagically. But cute word.

Re: Help...